Shipping and refunds
For MindTraps™ decks bought on this site.
Shipping
- Shipping is free to any address in India.
- We process orders within 24 hours of payment.
- Delivery takes 3 to 5 business days after dispatch.
- You get a tracking link by email once your order ships.
- Paying online takes ₹50 off your order. Cash on delivery is available for ₹75 extra.
Cancelling an order
Write to support@inchargewellness.in before your order ships and we will cancel it and refund you in full.
Damaged or wrong item
If your deck arrives damaged or you received the wrong item, email support@inchargewellness.in within 7 days of delivery with your order number and a photo. We will send a replacement or refund you in full, whichever you prefer.
7-day refund
Not happy with the deck? Write to support@inchargewellness.in within 7 days of delivery with your order number. Post it back to us with all 41 cards and the box in good condition; return postage is paid by you. We refund the full price of the deck once it reaches us. If the deck arrived damaged or wrong, we cover the return instead (see above).
How refunds are paid
Online payments are refunded to the original payment method within 7 business days of approval. Cash on delivery orders are refunded by UPI or bank transfer to an account you share with us.
Contact
InCharge Wellness LLP
Sunshree Woods, NIBM, Pune, Maharashtra 411048
Email: support@inchargewellness.in
GSTIN: 27AAMFI2505A1ZU