Privacy Policy
Transparent protocols regarding how Incharge Wellness collects, secures, and honors your personal and clinical data.
1. Overview & Commitment
Incharge Wellness (“we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and data dignity of all individuals and organizations interacting with our website and mental wellness services. This Privacy Policy outlines our data handling practices in compliance with India’s Digital Personal Data Protection Act, 2023 (DPDP) and established psychological ethics.
2. Information We Collect
We only collect information necessary to fulfill our clinical, educational, and corporate services:
- Direct Enquiry Data: Full name, corporate/personal email address, phone number, organization name, and service interests submitted through contact or application forms.
- Institutional Assessment Data: Aggregated organizational wellness metrics, survey responses, and feedback provided during structured corporate interventions.
- Technical & Telemetry Data: IP address, device type, browser category, and anonymous interaction metrics collected via privacy-first telemetry to ensure site reliability and performance.
3. Clinical Confidentiality & Triage Standards
Mental health discussions and therapy consultations are governed by strict confidentiality protocols. Direct clinical notes and individual session details are never sold, monetized, or disclosed to corporate employers. Corporate reporting is delivered strictly in anonymized, aggregated formats (minimum cohort thresholds apply) to protect individual employee identity.
4. How We Use Collected Information
Collected information is used exclusively to:
- Coordinate, deliver, and evaluate requested corporate wellness and counseling programs.
- Process applications for internships, career tracks, and leadership fellowships.
- Send administrative updates, transactional communications, and verified session reminders.
- Maintain operational security, prevent spam, and comply with applicable statutory laws.
5. Data Retention & Security
We employ industry-standard encryption, strict role-based access controls, and secure server environments to safeguard your data against unauthorized access, alteration, or disclosure. Data is retained only as long as necessary to provide services or meet statutory compliance obligations.
6. Cookies & Tracking Technologies
Our website uses essential cookies for site functionality and privacy-respecting telemetry (e.g., Microsoft Clarity) to understand user flow and resolve technical errors. You can manage or disable non-essential cookies at any time via your browser settings or our on-site cookie banner.
7. Your Rights under DPDP Act 2023
As a data principal, you have the right to:
- Request a summary of personal data processed by us.
- Request correction or updating of incomplete or inaccurate personal data.
- Request erasure of your personal data, subject to legal and professional record-keeping mandates.
- Nominate an individual or withdraw previously given consent.
8. Grievance Redressal Officer
For any privacy concerns, data inquiries, or grievance redressal, please contact our designated officer:
Grievance Officer: Data Protection & Clinical Governance Lead
Entity: Incharge Wellness
Email: work@inchargewellness.in
Phone: +91 70581 25603
Location: Pune, Maharashtra, India - 411001